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Check out all of our latest stock arrivals including Speedball glazes, faceted bisque & stoneware glazes in our Just In section
If you’re experiencing ceramic troubleshooting glaze problems with bisque or clay pieces, our Cromartie technical support team is here to help. We provide expert guidance for a wide range of glaze firing problems, including issues with clear glazes, dipping glazes, brush-on glazes, and underglazes. With the right information, many problems can be quickly resolved by email or phone.
Please include as much of the following as possible when contacting us:
If the problem relates to clay work rather than bisque, please also include details of the clay type and firing programme. Attaching clear photos of the piece is extremely helpful for diagnosing glaze issues and helping us recommend how to fix glaze faults quickly.
Email: andy@cromartie.co.uk
Phone: 01782 344255 (ask for our Glazing Technical Team)
At Cromartie, our goal is to make sure your ceramic glazing projects are successful. Whether you’re dealing with pottery glaze faults, bisque firing problems, or underglaze compatibility issues, our team will do our very best to provide clear advice and solutions.
Troubleshooting Glazing & Firing Issues
Cromartie Hobbycraft Limited Park Hall Road Longton Stoke-on-Trent Staffordshire ST3 5AY Tel: 01782 319435
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