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Please note on Friday 15th August we will be working with a smaller team therefore phone and e-mail replies may be slightly slower. Please visit our Contact Us page for details.

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Customer Update — Friday 15th August

On Friday 15th August, some of our team will be attending the funeral of our former colleague Andrea. To allow colleagues to pay their respects, we will be operating with a smaller team between 8am and 4pm.

Orders will be picked and despatched as quickly as possible. Phone and email response times may be slightly slower than usual.

Andrea was a valued member of our team and will be dearly missed. Our thoughts are with her family and friends. Thank you for your understanding.


Contact Cromartie Hobbycraft

Main Line: 01782 319435

Email: enquiries-cromartiehobbycraft@outlook.com

Address: Park Hall Road, Longton, Stoke-on-Trent, Staffordshire, ST3 5AY

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Choose a department below to view contact details and click on a team member to email directly.

Sales & Ordering:
Lucy Bosson
Karen Squire
Sophie Mayer
Amanda Jane Ross (also Bisque & Colour Purchasing)
Diane Winfield

Bisque Special Orders:
Amanda Jane Ross
Sophie Mayer

Mould Special Orders:
Karen Squire
Team Contacts:
Amanda Jane Ross
Diane Winfield
General Kiln Sales & Technical:
Andy Quinn
Mark Hilton
Luke Bosson
Simon Stone
Christian Stewart

Kiln Furniture & Kiln Spares:
Andy Quinn
Christian Stewart

Kiln Elements:
Christian Stewart
Mark Hilton

Kiln Cages:
Mark Hilton
Andy Quinn
Sales Ledger & Accounts:
Kim High
Ann-Marie Allen

Purchase Ledger:
Kara Lea

New Trade Accounts & Registration:
Lucy Bosson
Karen Squire
Despatches / Delivery Queries:
Sharron Barker
Christian Stewart

Breakages / Faulty Items / Returns:
Sharron Barker

Post:
Lucy Bosson
Christian Stewart
Website Queries:
Ann-Marie Allen

Social Media & Marketing:
Simon Stone


For details on ordering, delivery times, returns and more, please visit our Frequently Asked Questions.