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Jump to Instructional Videos for Cromartie Skutt Kilns
At Cromartie, we’ve been supporting ceramicists for over 70 years with reliable, high-quality kilns and expert service. Our friendly team of kiln engineers are specialists in their field and always happy to help—whether you're facing technical issues or simply need some guidance. We provide kiln servicing throughout the UK, either on-site at your location or here at our premises—whichever works best for you.
What makes us different is the ongoing support and technical advice we offer with every kiln we supply. We want your kiln experience to be smooth, stress-free, and successful—from choosing the right model to keeping it running at its best.
We also stock a wide range of kiln spare parts and are always happy to advise on any questions or problems you might have. Our goal is to minimise your downtime and keep your kiln performing efficiently—because we know how vital it is to your work.
Need help troubleshooting a kiln issue? To help us resolve any problems quickly, please provide as much detail as possible—such as the kiln's manufacturer, model number, serial number, power rating, voltage, manufacture date, and the make and model of the controller (if fitted). Photos of the kiln (inside and out) and any controller error codes are incredibly useful too. For minor technical issues, a quick phone call or email is often all it takes to get things sorted. Our experienced team is just a call away and always happy to help.
If you’d like a quote for a kiln service, repair, or just need advice, feel free to get in touch. You can email the details to Kiln Technical Queries, and we’ll do everything we can to help. Prefer to talk it through? Just call our Kiln Technical team on 01782 319435—we’d love to hear from you.
Product Showcase: Kilns
Setting Up and Installing Your Kiln
Operating Your Kiln
Performing Kiln Repairs
Troubleshooting Glazing and Firing Issues
Cromartie Hobbycraft Limited Park Hall Road Longton Stoke-on-Trent Staffordshire ST3 5AY Tel: 01782 319435
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